Colorado roof claim deadlines: what your insurer has to do, and by when
After a hail or wind loss the insurer is on a clock. We read the Colorado rules (Colorado Division of Insurance Regulation 5-1-14 (3 CCR 702-5) and C.R.S. 10-4-110.8) and put each time limit in one table, with the section number so you can check it. Enter your dates to see the days that matter.
Business days skip Saturdays and Sundays only; public holidays are not subtracted, so a real deadline can be a day or two later.
Every clock in Colorado, with its source
| Who | What has to happen | Deadline | Rule |
|---|---|---|---|
| Insurer | Make a decision on your first-party property claim and/or pay the benefits due Counted from receipt of a valid and complete claim, which the rule defines as all documents received, the investigation finished and the policy conditions met. It does not apply where there is a reasonable dispute, such as information still missing or an appraisal under way. A good faith offer within 60 days also meets the rule (§4.A.3). After a major catastrophe an insurer may ask the Commissioner for a deviation or exemption (§4.A.8). If an insurer misses the 60 days with no reasonable dispute, the Commissioner may order it to pay 8 percent annual interest on the benefits due (claims over $100). |
60 days | 3 CCR 702-5, Reg. 5-1-14 §4.A.1.a |
| Insurer | Give you a paper or electronic copy of your homeowner's policy, with the declarations page and endorsements, if you ask A certified copy must be available within 30 days after you ask. |
3 business days | C.R.S. §10-4-110.8(10) |
Text last checked 2026-10-06. Laws change; confirm on the linked source before you rely on a date.
Why timing matters here: hail in Colorado
In our NOAA data for 9 covered Colorado cities there were 456 city-days with hail of 1 inch or larger between January 2014 and June 2026, and the largest stone reported was 4.25 inches. Reports peak in Jun. After a big storm many neighbours file at once, so the first weeks are when the clock for your own claim is easiest to lose track of.
Hail reports by month, summed over the 9 covered cities (NOAA Storm Events, 2014 to June 2026). City-days can count the same storm in several cities.
What to do in the first week
- Photograph the damage and note the storm date. The hail claim checklist lists what to capture.
- Report the claim in writing (email or the insurer's portal) and save the date you sent it. That date starts the first clock.
- Keep a log of every paper you send. The "last paper" date is what starts the decision clock.
- Get a roofing inspection and estimate. Compare the number against the insurer's. Find a Colorado roofer.
Colorado cities we cover
| City | Roof age | Hail | Roofers |
|---|---|---|---|
| Arvada | How old are the roofs | Storm history | Roofers |
| Boulder | How old are the roofs | Storm history | Roofers |
| Denver | How old are the roofs | Storm history | Roofers |
| Fort Collins | How old are the roofs | Storm history | Roofers |
| Greeley | How old are the roofs | Storm history | Roofers |
| Longmont | How old are the roofs | Storm history | Roofers |
| Loveland | How old are the roofs | Storm history | Roofers |
| Pueblo | How old are the roofs | Storm history | Roofers |
| Westminster | How old are the roofs | Storm history | Roofers |
Other states
Texas, Missouri, Iowa, Minnesota, Arkansas. All states we have checked.